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Hey, can you help me out with something?

Complete this sentence - I'm blanking on a word:
    We sincerely apologize for any confusion you may have experienced, but feel the long-term improvement in our service will justify the _______________."
I'm trying to end this letter on a positive note, but the words I come up with keep reversing it.

Perhaps if I change my approach? I could just leave it as-is, but throw an arbitrarily happy word or two at the end:
    ...improvement in our service will justify the trouble. Freedom! Ecstasy! Delight!
Or, I could cover it in the signature:
    With joy and good tidings,
                --self
*sigh*

I can't believe I've still got half of Monday and the rest of the week to get through...

Comments

( 7 comments — Leave a comment )
speedball
Aug. 26th, 2002 02:12 pm (UTC)
Yes, I can!
Reverse the order.

"We sincerely apologize for any confusion you may have experienced, but this minor inconvenience should be justified by the improvement in our service you will see once this has been completed."

Something like that...

Kurt
ideaspace
Aug. 26th, 2002 03:50 pm (UTC)
Re: Yes, I can!
The trouble is that "but this minor inconvenience should be justified by the improvement in our service" is passive language, whereas the "improvement justifies" version is active. You're caught between grammatical fancies.

Recasting the sentence is important, however. How about, "We sincerely apologize for any inconvenience you may have experienced as a result of our improvements. If you can't stop whining, why don't you throw yourself off a cliff?"
self
Aug. 26th, 2002 05:18 pm (UTC)
cliff jumping
Agreed on the active/passive language. But my livelihood indirectly depends on these people not throwing themselves off a cliff, so that suggestion's probably a bust.

I'll keep it on the back burner, though, 'cause this could change...
self
Aug. 26th, 2002 05:20 pm (UTC)
Maybe.
It's closer, anyway. I'll give it some thought.
cabinboy
Aug. 26th, 2002 03:52 pm (UTC)
How about..
"We sincerely apologize for any confusion you may have experienced, but feel the long-term improvement in our service will justify the obfuscation."

You'll either impress them with your expanded vocabulary, or further confuse them.
self
Aug. 26th, 2002 05:14 pm (UTC)
hmm...
Which, in turn, justifies our use of the word 'obfuscation'...

I like.
self
Aug. 27th, 2002 08:57 am (UTC)
Got it.
Transition.

That's all I needed.

We sincerely apologize for any confusion you may have experienced, but feel the improvement in our service will justify the transition.

It does seem kind of boring in light of these other suggestions, but it'll get the job done.

Thanks, everyone!

( 7 comments — Leave a comment )

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