some guy (self) wrote,
some guy
self

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Comparison Shopping

Two motels, both owned by the same chain, 1.37 miles apart on the same street.
  • The one further from my destination is $3 a night cheaper, and offers data ports in every room.
  • The closer one, without data ports, got much better reviews on all the comparison sites I found.
I called the closer one and asked the guy at the reservations desk for clarification. If they charge more and provide less service, why are they more popular? He said he didn't know, but pointed out that free local calls and an AOL Trial CD would get me online at either location with no an additional fees.

I thanked him for his time, and called the cheaper one. Armed with the last guy's suggestion, I asked about pricing on the data ports, and what kind of transfer rate that offered. He took in the question, pondered it for a moment, and then asked me if I wanted to make a reservation or what.

So, there's the answer. One of them uses those extra $3 a night to pay for competent employees.
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