some guy (self) wrote,
some guy
self

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Oh, this couldn't have come at a better time...

I used 97 "night and weekend" minutes this month, with 403 left to spare.

I used 560 "anytime" minutes this month, which is 310 minutes more than my plan allows for.

Can I trade in my excess "night and weekend" minutes to cover some of the "anytime?" Of course not. So, that's $63.90 in airtime charges, bringing my total to $104.93 for the month, or $171.08 in total, because I haven't paid them since December.

The current billing period ends next week, on top of that.

$104.93, by the way, is considerably more expensive than upgrading to a plan that would allow for those minutes. Funny this didn't trigger a sales call to offer that.

Who the heck was I talking to for 9 hours and 20 minutes beyond my limit?

Well, that's an interesting question.

Looking at the specific calls, we see that the bulk of my expensive ones ar labeled INCOMING. What does this mean, precisely? It means there's no way to verify those calls even happened, because AT&T doesn't have any record of who I was speaking to. They could be making the charges up, for all I know. I'd be quite powerless to do anything about it.

This, coupled with the fact that they go out of their way to make sure I can't check my status within the current billing cycle or even get a rough estimate of how many minutes are left, has me rather upset.

But I can't lose the phone just now. I'll need it for the Game Designers Conference. Being reachable is entirely too important.

But not by you. You can go ahead and stop calling me. =)

Of course, I can't hand over that money just now, either. I need it, too, for the conference, or I'm sleeping in my car. Don't even ask how I'm planning to pay for gas. Or parking. Or food for the week. I simply will. Reality is an afterthought. Once it's done, I'll figure out how.
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